We build omnichannel AI assistants, intelligent automation and multimodal tools from scratch. Not a ChatGPT wrapper, but real AI, trained on your data and integrated into your systems.
Within 7 days of the strategy session you see a working demo running on your own data.
Six core capabilities, each built to solve a concrete problem. Not to sprinkle buzzwords around.
Hector Platform
Conversational AI on your website, WhatsApp, Instagram and phone. One brain, every channel, trained on your catalogue and your rules.
API-first
API integrations with Shopify, WooCommerce and custom platforms. Search, recommendations and order status that feel natural.
Voice + image + text
Voice, image, text and video in one assistant: customers photograph, speak or type, and the agent handles it consistently.
Built to order
Custom tools for specific workflows: interior visuals, ad generation or internal copilots, built for your use case.
Efficiency
We wire lead qualification, scheduling, ticket routing and data entry into your processes, so teams click less and solve more.
Your data, your rules
Trained on your documentation, specs and policies. The agent stays on topic and does not invent facts.
The same promise on the website, a completely different outcome once volume, languages and integrations come into play.
| Feature | Custom agent | Standard widget |
|---|---|---|
| Trained on your data | A full knowledge base | Generic prompts |
| Integrations | Shopify, CRM, custom API | Limited / Zapier |
| Channels | Web, WhatsApp, email | Often web only |
| Multilingual | Native flows | A separate translation plugin |
| Data ownership | Your environment | Depends on the vendor |
| Support after go-live | Optimisation against metrics | Update it yourself |
| Security | Role permissions & logging | Limited visibility |
No theory. These are the kinds of companies we build for and the outcomes we measure.
For Hectool we built Hector: an assistant connected to Shopify that lets buyers find machines and tools through natural conversation. A 3.7% rise in conversion.
AI tools that generate presentations and ads for Funda, Airbnb and Booking without hours of copywriting. 10 ads in 2 minutes.
Replace static search bars with natural dialogue that knows your stock and checkout context. Fewer support tickets.
First-line questions handled in several languages, escalating to a person only when needed. Always reachable.
Clear phases, clear milestones, no surprises.
30 minutes to pin down goals, data and integrations and to decide where AI delivers the most value.
We turn pain points into a concrete plan: channels, knowledge sources and success criteria.
A functioning prototype on your data, so you get a feel for how the agent responds in practice.
Production, testing, integration and training. After that, optimisation based on real conversations.
An AI agent is not finished at go-live. We optimise the knowledge base, monitor performance and provide technical support, so the agent becomes sharper and more reliable with every conversation.
Concrete AI automations under this pillar. Each with its own page.
A custom chatbot trained on your catalogue and rules, connected to your backend.
Smart email flows that warm up leads and activate customers at the right moment.
SEO content produced partly through automation, without giving up quality.
Lead qualification, follow-up and review requests that run by themselves inside your processes.
Custom AI agents, omnichannel chatbots, multimodal assistants, eCommerce AI integrations and workflow automation. We build every solution from the ground up for your business, not as a generic ChatGPT wrapper.
Within 7 days of the strategy session you see a working demo. Full rollout usually takes 4 to 8 weeks, depending on integrations and training data.
Yes. We integrate with Shopify, WooCommerce, CRMs, booking systems and custom APIs. The agent fits onto your stack.
ChatGPT is general. Our agents are trained on your data, stay within your topic and policies, and connect to your backend for actions, not just text.
Yes. We optimise the knowledge base, monitor performance and provide technical support, so the agent improves as it sees more conversations.
Book a 30-minute intro call. We map out where AI delivers the most value and prove it with a prototype on your data.