AI & automation

Custom AI agents that genuinely understand your business.

We build omnichannel AI assistants, intelligent automation and multimodal tools from scratch. Not a ChatGPT wrapper, but real AI, trained on your data and integrated into your systems.

Within 7 days of the strategy session you see a working demo running on your own data.

What we build

AI and automation designed for real business results.

Six core capabilities, each built to solve a concrete problem. Not to sprinkle buzzwords around.

Omnichannel AI agents

Hector Platform

Conversational AI on your website, WhatsApp, Instagram and phone. One brain, every channel, trained on your catalogue and your rules.

eCommerce AI integration

API-first

API integrations with Shopify, WooCommerce and custom platforms. Search, recommendations and order status that feel natural.

Multimodal AI

Voice + image + text

Voice, image, text and video in one assistant: customers photograph, speak or type, and the agent handles it consistently.

Custom AI tools

Built to order

Custom tools for specific workflows: interior visuals, ad generation or internal copilots, built for your use case.

Workflow automation

Efficiency

We wire lead qualification, scheduling, ticket routing and data entry into your processes, so teams click less and solve more.

Your own knowledge base

Your data, your rules

Trained on your documentation, specs and policies. The agent stays on topic and does not invent facts.

The difference

A custom agent versus a generic chat widget.

The same promise on the website, a completely different outcome once volume, languages and integrations come into play.

FeatureCustom agentStandard widget
Trained on your dataA full knowledge baseGeneric prompts
IntegrationsShopify, CRM, custom APILimited / Zapier
ChannelsWeb, WhatsApp, emailOften web only
MultilingualNative flowsA separate translation plugin
Data ownershipYour environmentDepends on the vendor
Support after go-liveOptimisation against metricsUpdate it yourself
SecurityRole permissions & loggingLimited visibility
Where it works

AI agents that deliver results in any sector.

No theory. These are the kinds of companies we build for and the outcomes we measure.

B2B marketplace

An AI shopping assistant for industrial products

For Hectool we built Hector: an assistant connected to Shopify that lets buyers find machines and tools through natural conversation. A 3.7% rise in conversion.

Real estate

Automated ads and visual design

AI tools that generate presentations and ads for Funda, Airbnb and Booking without hours of copywriting. 10 ads in 2 minutes.

eCommerce

Product discovery through conversation

Replace static search bars with natural dialogue that knows your stock and checkout context. Fewer support tickets.

Customer service

Multilingual support around the clock

First-line questions handled in several languages, escalating to a person only when needed. Always reachable.

How we work

From idea to working AI agent in a matter of weeks.

Clear phases, clear milestones, no surprises.

01

Intro call

30 minutes to pin down goals, data and integrations and to decide where AI delivers the most value.

02

Tailored strategy

We turn pain points into a concrete plan: channels, knowledge sources and success criteria.

03

A working demo in 7 days

A functioning prototype on your data, so you get a feel for how the agent responds in practice.

04

Build & rollout

Production, testing, integration and training. After that, optimisation based on real conversations.

Support after go-live

The agent gets better the more it sees.

An AI agent is not finished at go-live. We optimise the knowledge base, monitor performance and provide technical support, so the agent becomes sharper and more reliable with every conversation.

  • Optimisation of the knowledge base based on real conversations.
  • Dashboards on intent, escalations and conversion. Numbers, not gut feeling.
  • Role permissions, logging and quality measurement, so you keep a grip on what the AI says.
Questions

Frequently asked questions about AI and automation.

Which AI solutions do you build?

Custom AI agents, omnichannel chatbots, multimodal assistants, eCommerce AI integrations and workflow automation. We build every solution from the ground up for your business, not as a generic ChatGPT wrapper.

How long does it take to build a custom AI agent?

Within 7 days of the strategy session you see a working demo. Full rollout usually takes 4 to 8 weeks, depending on integrations and training data.

Can the AI connect to our existing systems?

Yes. We integrate with Shopify, WooCommerce, CRMs, booking systems and custom APIs. The agent fits onto your stack.

How is this different from using ChatGPT directly?

ChatGPT is general. Our agents are trained on your data, stay within your topic and policies, and connect to your backend for actions, not just text.

Do you provide support after go-live?

Yes. We optimise the knowledge base, monitor performance and provide technical support, so the agent improves as it sees more conversations.

Getting started

See a working demo of your AI agent within 7 days.

Book a 30-minute intro call. We map out where AI delivers the most value and prove it with a prototype on your data.

AI & automation | Atlantis